Lettings Negotiator

Lettings Negotiator (Lettings Advisor) Fixed Term Contract from 21/09/2026 until 05/06/2027 (Maternity Cover) Mobile covering Shoreham, Lancing, Brighton, Crawley, Horsham, Lewis, Reigate and Banstead, Worthing and Woking Up to £33,000 Hyde is looking for a Lettings Advisor to join our Empty Homes & Lettings team. This is a fantastic opportunity to help customers find and move into their new homes while delivering an excellent customer experience throughout the lettings journey. As a Lettings Advisor at Hyde, you'll manage the customer journey from home vacancy through to tenancy sign-up. Working closely with Empty Homes & Lettings Officers, Surveyors and other internal teams, you'll help customers through what can be both an exciting and emotional process, ensuring homes are let quickly, efficiently and to a high standard. Key Duties Manage the lettings process from property vacancy through to customer move-in, ensuring a positive customer experience. Work on a mobile basis covering Shoreham, Lancing, Brighton, Crawley, Horsham, Lewis. Reigate and Banstead, Worthing and Woking. Arrange and deliver customer interviews, viewings and tenancy sign-ups, tailoring your approach to individual customer needs. Work closely with colleagues and contractors to coordinate property readiness and achieve re-let targets. Provide support and guidance to customers, including referrals for financial, welfare and housing-related advice where appropriate. Maintain accurate records using CRM, Northgate and Microsoft Office systems while ensuring compliance with policies and procedures. Why Join Hyde? Hyde is one of the UK's leading housing providers, managing and owning around 120,000 homes nationwide. We're committed to building safe, sustainable communities where people can thrive. With a strong social purpose and a focus on delivering excellent customer experiences, Hyde is a place where you can build a rewarding career while making a real di