Business Support Officer

Job summary As a key member of the local team, you will play an essential role in providing high‑quality administrative and financial support to colleagues in your area. You will be responsible for accurately processing financial transactions within agreed timescales, ensuring full compliance with established policies and procedures. In addition, you will work closely with members of the public, colleagues, and contractors, gathering and collating information to support local operational needs and contribute to the effective delivery of services.   Job details Key Responsibilities & Accountabilities Provide finance support to the business function across the local team, including raising of purchase orders in line with policy and guidance. Responsible for ordering and stock control of equipment, consumables and services required by the local teams, ensuring timely procurement and adherence to organisational processes. Support the Local Team, with building management and site maintenance, including communicating with contractors and providing access to the site when required Support the Local team with compound checks and waste processes, including coordinating skip ordering as required Support general facilities tasks, including sorting mail and parcels, checking visitor passes, Matrix and Paxton system support, answering the door, and keeping kitchen and break areas tidy and well stocked Monitoring the various business mailboxes ensuring correspondence is dealt with in a professional and timely manner. Arrange and coordinate local meetings and assist in district meetings held at site. Champion for internal information & imternal newsletters Ad hoc projects, tasks and general duties as reasonably requested by your line manager.   Person specification Essential Professional and Technical experience The ability to deliver excellent customer service Working within an office environment Ability to work within and add value to a team Excellent organisational skills and an eye for detail Strong verbal and written communication skills A sound knowledge of Microsoft Office packages Proof reading and editing of documents and data Experience of handling numerical data Desirable Professional and Technical experience Experience of dealing with the public and complaints procedures.  Essential Qualifications GCSE in Maths & English   Benefits Alongside your salary of £26,959, Forestry Commission contributes £7,810 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Additional benefits include: Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97%   Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.   Selection process details How to apply We cannot accept applications via email. Please follow the steps outlined below. Any CVs and/or personal statements sent outside the system will not be considered for shortlisting. You will be asked to write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form. The Behaviours being assessed at interview are: Changing and improving Communicating and influencing Managing a quality service Delivering at pace You may also be assessed on Experience, Strength based questions, and/or the Technical Success Profile at the interview. The technical element could include a presentation, practical or written task. Successful candidates will undergo a criminal record check and the government baseline personnel security standardcheck. If you require any reasonable adjustments, please email fcrecruitmentteam@forestryengland.uk. If you're planning to use AI to support your application, please ensure you've read our guidelines here first.https://jobs.forestryengland.uk/members/modules/job/detail.php?record=756 Read more about our application process and working with us on the Forestry England website. Feedback will only be provided if you attend an interview or assessment.   Security Successful candidates must undergo a basic (or equivalent) criminal record check. People w