Job vacancy: B2 Administrator - Admin Hub., East Lancashire Hospitals NHS Trust, Burnley | trac.jobs

Job summary Main area Admin Grade NHS AfC: Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday 08:30-16:30) Job ref 435-CIC-056-26-A Employer East Lancashire Hospitals NHS Trust Employer type NHS Site St Peters Health Centre Town Burnley Salary £25,272 Salary period Yearly Closing Today at 17:00 Employer heading B2 Administrator - Admin Hub. NHS AfC: Band 2 At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work. Job overview The Administration hub work across the Pennine Lancashire footprint to provide Admin support to the Treatment Room and Podiatry services. The post holder will have an understanding of databases and inputting data. They will also be required to provide clerical support to staff as described in the job description. The post holder, whilst working as part of a team, may be working alone on a reception desk. Main duties of the job 1. To provide a general enquiry and reception service for the team, for the patients, visitors, and staff. 2. To undertake photocopying and other general clerical duties as required ensuring smooth running of the office administrative systems. 3. To provide an efficient and effective message taking service in response to all enquiries from patients, visitors, and staff. 4. To deal with all aspects of incoming and outgoing, external, and internal mail. This includes sorting, re-directing and accurately directing to the correct department. 5. Use a variety of office machinery/equipment including the photocopier. Deal with any breakdowns with the office equipment and reporting them to the service departments as necessary. 6. Responsible for issuing any aids and equipment as necessary including the building wheelchairs. 7. Provide rapid response to various alarm systems, including nurse calls and accessible WC within the building, following protocols and any further actions as necessary. 8. Deal with complaints from the Service Users, directing the complaint to the appropriate person. 9. Ensure all compliments are recorded and shared with the Manager and staff. 10. Taking requests for repairs and passing on any requests to appropriate person/department. 11. To maintain confidentiality in all aspect of the duties. 12. To undertake any non-routine duties as identified by the line Manager. Working for our organisation When you walk through the door, one of the first things you’ll notice is that this Trust is full of talented people. Not just in the fields of medicine, nursing or diagnostics but in every part of the organisation. We are professional and passionate people who are all working together in an open and supportive culture. We are committed to offering you a rewarding career and