Job Description
Disrepair Supervisor Finchley Property Services Division Fortus Recruitment are currently representing a leading maintenance contractor who are seeking an experienced Disrepair Supervisor to join their Property Services division. This role is based in Finchley and sits on a newly awarded contract. Key Responsibilities Liaise with the works scheduling team and sub-contractors to ensure accurate job information, timely report submissions, appropriate work allocation, and invoicing. Carry out pre- and post-inspections to ensure works are completed to a high standard. Support the Service Delivery Manager (SDM) in overseeing contractors to ensure excellent service delivery. Identify and implement process improvements to enhance efficiency, control costs, and meet agreed targets. Provide data, reports, and management information (MI) to support quality control and budget monitoring. Monitor sub-contractor performance and attend monthly meetings. Liaise with internal and external stakeholders, including legal departments, client representatives, and local authorities. Manage day-to-day team administration. Attend client panels, consultations, and stakeholder meetings. Act as a key point of contact for customers, ensuring queries and complaints are resolved promptly and professionally. Skills, Qualifications & Experience Trade qualification (e.g., Plumbing, Carpentry, Electrical, or similar repairs sector trade). Proven specialist knowledge and/or experience in Legal Disrepair (essential). Previous supervisory experience, ideally within responsive repairs or minor works. Strong IT literacy, including MS Office (Excel, Word, PowerPoint, Outlook, Teams) and job management systems (Accuserv knowledge advantageous). Strong communication and interpersonal skills, both written and verbal. Numerate with good analytical skills and the ability to interpret data. Leadership and people management capabili