Housing and Support Officer - South West

Housing and Support Officer South West Location: Swindon. Hours: 40 hours per week (pro rata considered) Days : Monday - Friday. 08.30am - 17.00pm Salary: £26.5k Per annum + Bonuses Contract: Temp to Perm (permanent after 12 weeks) About the Role: Are you passionate about making a real difference in people s lives? Join our Client as a Housing and Support Officer and play a key role in supporting vulnerable individuals facing homelessness, mental health challenges, substance misuse, and other complex needs. You ll provide intensive, person-centred support to help clients overcome barriers and achieve lasting positive change. You will play a key role in the support and resettlement of clients/residents, covering a wide variety of tasks that contribute to fixing broken lives. You will work with people facing multiple and complex barriers including homelessness, mental health, substance misuse, offending behaviour and unemployment. You will work alongside the partners to ensure a multi-agency approach to support people into accommodation and support them to address the causes and consequences of their homelessness. The key focus is intensive person-centred coaching building on each person s unique strengths and aspirations so they can transition out of their situation with dignity. You will collate appropriate monitoring data to measure and report on the success of the service. You will be part of the on-call rota. Key Responsibilities: Able to demonstrate empathetic behaviours with the ability to Show compassion and Sympathy. Work one-to-one with individuals facing multiple and complex challenges who are going through the toughest of life transitions, through face-to-face meetings, phone calls and text messages, using non-collusive and non-coercive supportive conversations that create a sense that change could be beneficial and possible. Deliver intensive housing management, general support, and resettlement services. Assist the individ