Job Description
Warehouse Operations Administrator Location: Sutton Salary: £25-£40k - DOE Contract: Permanent Working Pattern: Full Time, On-Site This varied role combines office administration, customer service, and installation scheduling responsibilities with hands-on operational support. The successful candidate will play a key role in coordinating installation activities, communicating with customers and field teams, and ensuring the smooth day-to-day running of operations. Please note that this role involves regular manual handling duties, including the safe lifting and movement of heavy Objects . Applicants must be physically capable of undertaking these tasks. Key Responsibilities Manage and coordinate installation schedules and diaries. Liaise with customers to arrange and reschedule installation appointments. Communicate with installation teams to ensure efficient diary management. Respond to scheduling changes and resolve issues as they arise. Handle customer enquiries via telephone and email. Provide a professional and friendly point of contact for customers. Support general office administration and business operations. Assist with the safe lifting and movement of heavy objects when required. Work collaboratively with colleagues across the business to support operational efficiency. Use initiative and problem-solving skills to maintain service standards in a fast-paced environment. Essential Requirements Previous experience in an office administration, scheduling, customer service, or similar role. Excellent organisational skills with the ability to manage multiple priorities. Strong verbal and written communication skills. Confident and professional telephone manner. Strong customer service skills and the ability to build positive relationships. Ability to work proactively and use initiative. Calm and adaptable approach when managing changing priorities. Physically fit and comfortable carrying out manua