Internal Sales Executive

Are you a proactive sales professional who enjoys building strong customer relationships, managing projects, and turning enquiries into profitable business? We're looking for an enthusiastic Internal Sales Executive to join a thriving and growing team in Cheltenham. This is an excellent opportunity for someone with internal sales experience who wants to play a key role in supporting customers, managing quotations, and delivering exceptional service from enquiry through to completion. Working closely with customers, suppliers, warehouses, and external sales colleagues, you'll become a vital part of the branch's continued success and growth. The Opportunity This is far more than a traditional sales administration role. You'll be responsible for managing customer enquiries, producing quotations, coordinating orders, and overseeing projects through to delivery. You'll have the opportunity to build lasting customer relationships, identify new sales opportunities, and make a genuine commercial impact on the business. Key Responsibilities Build and maintain strong relationships with customers, suppliers, and internal stakeholders Generate accurate, competitive, and commercially effective quotations Identify customer requirements and provide exceptional sales support throughout the buying journey Manage customer orders from receipt through to successful delivery Coordinate with suppliers, warehouse teams, and customers to ensure deadlines are achieved Monitor and manage live projects using company systems Work closely with external sales colleagues to develop and convert new business opportunities Liaise with branch and warehouse teams regarding stock availability and lead times Manage customer accounts in line with agreed credit limits and company procedures Deliver proactive communication and updates throughout the sales process Support continuous improvements across customer service and sales operations Assist with reporting, administrative tasks, and wide