Network Analyst in Cardiff

Role: Water Network Technician

Location: South Wales

Day rate: Competitive

Contract: 6 month contract

The Role

We are looking for a Water Network Technician to support the operation and performance of a regional water distribution network. The role focuses on maintaining service standards, resolving network issues, supporting customers, and driving continuous improvement across water quality, pressure, flow and supply reliability.

Key Responsibilities

• Support the safe and efficient operation of the water distribution network.
• Investigate network performance issues and implement improvements.
• Work closely with operational teams, analysts and contractors to deliver excellent customer service.
• Maintain accurate operational records and ensure compliance with company standards.
• Assist with incident response and emergency activities.
• Support complaint investigations and identify root causes of recurring issues.
• Participate in an emergency standby rota.

Requirements

• Experience in water network operations, utilities, leakage, hydraulics or a related field.
• Strong customer service and problem-solving skills.
• Ability to analyse issues and recommend practical solutions.
• Excellent communication and stakeholder management skills.
• Full UK driving licence.
• Relevant technical qualification or equivalent industry experience.

What You'll Bring

• A proactive and customer-focused approach.
• Strong organisational and teamwork skills.
• A commitment to safety, compliance and continuous improvement.
• The ability to work independently and under pressure