Administration Assistant

Salary: Support Staff Pay Scale D: £22,374 to £22,729 pro-rata per annum (Actual) (£25,583 - £25,989 full time/full year equivalent) Full Time: 37 hours per week, Monday to Friday Working Weeks: 39 weeks Start Date: October 2026 Queensway Academy is seeking to appoint a dedicated Administration Assistant to join our team within our thriving, academic and inclusive school community. The successful candidate will provide high quality administrative and pastoral support, working collaboratively with senior leaders, office staff, teachers, pupils, and parents. This role requires an efficient, professional, and positive approach to ensure the smooth operation of key school functions. What You’ll Be Doing Serve as a visible and welcoming member of staff, greeting parents, visitors, and stakeholders in a professional manner. Respond promptly and effectively to telephone calls, emails, and general enquiries. Maintain office supplies, including the completion of purchase orders where required. Assist with the organisation and administration of school events such as parents’ evenings and open evenings. Support the planning, administrative processes, and financial arrangements related to school trips and afterschool activities. Undertake a range of administrative duties to ensure that office functions meet the needs of the school, with particular support to the attendance and pastoral teams. Provide assistance with reprographics, reception cover, and breaktime duties as required. Undertake first aid training and participate in the school’s rota of first aiders. About You: You will be an individual with strong organisational skills, excellent communication abilities, and a high level of attention to detail. You will demonstrate adaptability, effective problem solving skills, good time management, and confidence in working with a range of digital systems. Essential: Good numeracy and literacy skills, including GCSE (or equivalent) in Maths and English. Experience working as a receptionist or in a front of house role. General administrative experience within a busy environment. Confidence in using Office 365, ICT equipment, and reprographics tools. Ability to work effectively in a fast paced setting. Desirable: Basic knowledge of first aid. Prior experience of working in a school or with young people. Experience of financial administration, including purchase orders and invoicing. Knowledge of safeguarding procedures and expectations within an educational setting. Why Join Inspiration Trust At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be. We offer: Generous annual leave , and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions Health Plan and Employee Assistance Programme , including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs * Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). * Free parking at most sites Personalised CPD and development programmes A structured and specific induction programme. *Terms and conditions apply. Some benefits are only available following successfully passing probation. About Us Queensway Infant and Junior Academies cater for children from Reception to Year 6 across the campus and are committed to raising standards and delivering an excellent education for every child. The schools provide a safe and secure environment, both indoors and outdoors, where children can explore and learn through a wide variety of stimulating play experiences. With high aspirations for every child, we deliver a carefully sequenced academic curriculum that supports excellent learning and progress. Alongside this, our comprehensive pastoral and SEND support ensures that all children receive a high-quality education, enjoy their time at school, and achieve their full potential. We also value the whole-school experience, offering a wide range of extracurricular activities, from sports to debating and musical opportunities. Queensway Academies is an exceptional place where pupils can build the foundation blocks for a successful future. We are part of the Inspiration Trust , twice ranked as the country’s top family of comprehensive schools for pupil progress, and strongly believe in the importance of giving the widest educational opportunities to all young people, regardless of their background. We have strong networks across the Trust, with opportunities