Job Description
Scheduling Administrator
π Whiteley, Hampshire
π Monday to Friday, 8:00am to 4:30pm
π· Equivalent to £28,000 per annum
π Temporary Position with a view to go permanent
Are you a highly organised administrator with excellent communication skills and a passion for delivering outstanding customer service? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we would love to hear from you.
Our client is looking for a Scheduling Administrator to join their busy team based in Whiteley. Working within the Technical Team and alongside a close-knit team, you will play a vital role in coordinating maintenance activities and supporting the delivery of facilities maintenance services across a portfolio of public sector clients.
This is a varied, fast-paced and technology-driven role that would suit someone who is naturally organised, confident using multiple software platforms and keen to work in a technical environment. The successful candidate will be comfortable navigating systems, client portals and Microsoft Office applications while acting as a key point of contact for clients, engineers, subcontractors and internal teams. A large proportion of the role involves telephone communication, making strong verbal communication skills essential.
Key Responsibilities
- Managing and administering planned maintenance tickets and client requests.
- Updating and maintaining asset records and documentation within internal systems.
- Ensuring maintenance paperwork and compliance documentation is completed accurately and uploaded on time.
- Updating client systems with work progress and completion details.
- Scheduling engineers and specialist subcontractors, coordinating resources and site access requirements.
- Liaising with clients, engineers, contractors and internal teams to ensure works are completed on schedule.
- Monitoring maintenance plans and raising work orders as required.
- Supporting the production of management information and monthly reports.
- Handling client enquiries and delivering a proactive, customer-focused service.
- Raising purchase orders for materials and subcontractor services.
- Providing general administrative support and team cover when required.
- Maintaining accurate records and supporting compliance across maintenance contracts.
What We're Looking For
- Previous administration, coordination or scheduling experience.
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent attention to detail and accuracy.
- Confident Microsoft Office user, particularly Excel.
- Strong written and verbal communication skills.
- Experience working with databases, service management systems.
- A professional, customer-focused approach.
- Ability to build strong working relationships with clients and stakeholders.
- Comfortable working independently and as part of a collaborative team.
- Tech-savvy with the confidence to learn and adapt to multiple software platforms.
- Excellent telephone manner with the ability to build rapport and resolve queries effectively.
What's On Offer?
- Competitive salary equivalent to £28,000 per annum.
- Monday to Friday working hours with no weekends.
- Friendly and supportive team environment.
- Opportunity to gain experience within a well-established company
- Varied and engaging role with opportunities to develop your skills and experience.
Benefits of becoming an Office Angels Temp:
- Weekly Pay
- Up to 28 days annual leave
- Dedicated consultant to support your job search
- First opportunity to see permanent positions
- Access to free eyecare vouchers
- Temp of the Month awards
- Access to Boost, for online discounts
- Timesheets can be completed on mobile devices
- Discount schemes
- Access to Well-being platforms
- FREE access to online LinkedIn Learning courses.
Next steps⦠Contact Kat Bennett at Office Angels South Coast at kat.bennett@office-angels.com to hear about this or other opportunities. Alternatively, upload your CV to the Office Angels Website homepage.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improvin