Food Bank Helpline Assistant

Looking for a role that makes a real difference while fitting around your life?At Edinburgh Food Project, every phone call matters. As a Food Bank Helpline Assistant, you'll be the reassuring first point of contact for people facing difficult circumstances, helping them access emergency food support and connecting them with services that can make a lasting difference. It's meaningful work where empathy, kindness, and good communication are valued every day.With a consistent 10am to 2pm working pattern, hybrid working options, and a supportive team culture, this role could be ideal for someone looking for a position that offers both purpose and flexibility. Whether you're returning to work, seeking a better work-life balance, or looking for a part-time role with genuine impact, we'd love to hear from you.Join a charity with a vision of an Edinburgh without poverty, where you'll be supported to develop your skills while helping people access the practical support they need when they need it most.Help us provide dignity, support and relief to people across Edinburgh.