Concierge

Concierge High-End Block Concierge Luxury Residential Location: Near London Victoria / Buckingham Palace area Salary: 29,000 + Overtime Opportunities & Benefits Pattern: Permanent Set Rota (38 Hours: Mon Night, Wed PM, Sat Day, Sun PM) Are you a customer service professional from a high-end concierge, luxury hospitality, or premium service background looking to build a long-term career in luxury property management? We are recruiting a Residential Concierge to join a close-knit team of 8 at an exclusive, high-end residential development near Victoria Station. Working for an award-winning national property management company-consistently named a UK Top Employer-you will deliver 5-star front-of-house service to a friendly, welcoming resident community. This role comes with comprehensive training, uniform provided, clear routes for internal progression, and a fixed weekly schedule. What You'll Be Doing Delivering a warm, professional welcome to residents, visitors, and contractors. Managing parcel logging, key distribution, access control, and visitor screening. Conducting routine security patrols of communal areas, grounds, and parking facilities. Monitoring CCTV, fire alarm panels, and building safety systems. Managing day-to-day building logistics, including contractor supervision and waste management. Maintaining daily incident logs and delivering accurate shift handovers. Handling unexpected site emergencies (e.g., leaks, fire alarms) calmly and effectively. Your Fixed Rota Monday: 22:00 - 06:00 (Night) Wednesday: 14:00 - 22:00 (Late) Saturday: 06:00 - 22:00 (Day shift with flexible start, e.g., 08:00-20:00 / 09:00-21:00) Sunday: 14:00 - 22:00 (Late) (Includes a 1-hour daily break with extra shifts/overtime available). What We Are Looking For Background in Residential Concierge, Hotel Reception, Front of House, Luxury Retail, or Premium Customer Service. Outstanding communication skills