Ward Clerk | Oldbury, West Midlands | Full time

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygent Hospital Oldbury. You'll be working 40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm) at Cygent Hospital Oldbury, helping ensure the smooth and safe management of our care. The Service: Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands. The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment. We're focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services. Referrals can come to us from all areas, including other acute services and prison services. Your Day-to-Day: Support clinical staff with ward administration tasks Ensure accurate recording and timely distribution of information File all patient case no tes and conduct regular audits to confirm paperwork is up-to-date and complete Complete all ward filing in accordance with Cygnet policies Answer phone calls, cover reception duties, and perform other administrative responsibilities as required Ensure reports are submitted promptly and coordinate with medical secretaries to facilitate timely submissions Distribute ward round and discharge summaries to external professionals Provide coverage for colleagues during their leave periods (medical secretary, funding admin) Manage the ward diary to ensure proper scheduling and planning Attend morning meetings and ward rounds, take minutes, and circulate them to the team You are: Experienced in administration in a fast-paced hospital environment Organised, diligent and can strictly adhere to processes & procedures Knowledgeable of mental health & patient confidentiality issues Skilled at inputting, pulling & analysing data using Microsoft Excel Proficient in Microsoft Word, PowerPoint and other Microsoft Systems An excellent verbal & written communicator with strong interpersonal skills Able to swiftly solve problems & work under pressure without compromising quality Minutes taking skills Experienced in working with patients face-to-face within a mental health setting Why Cygnet? We'll offer you: Salary: £28,050 Per Year Strong career progression opportunities Expert supervision & support Employee referral scheme Pension scheme Employee discount savings & NHS Discounts Free Meal on Shift Please note that successful candidates will be required to undergo an enhanced DBS check. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible Your Day-to-Day: Support clinical staff with ward administration tasks Ensure accurate recording and timely distribution of information File all patient case notes and conduct regular audits to confirm paperwork is up-to-date and complete Complete all ward filing in accordance with Cygnet policies Answer phone calls, cover reception duties, and perform other administrative responsibilities as required Ensure reports are submitted promptly and coordinate with medical secretaries to facilitate timely submissions Distribute ward round and discharge summaries to external professionals Provide coverage for colleagues during their leave periods (medical secretary, funding admin) Manage the ward diary to ensure proper scheduling and planning Attend morning meetings and ward rounds, take minutes, and circulate them to the team You are: Experienced in administration in a fast-paced hospital environment Organised, diligent and can strictly adhere to processes & procedures Knowledgeable of mental health & patient confidentiality issues Skilled at inputting, pulling & analysing data using Microsoft Excel Proficient in Microsoft Word, PowerPoint and other Microsoft Systems An excellent verbal & written communicator with strong interpersonal skills Able to swiftly solve problems & work under pressure without compromising quality Minut es taking skills Experienced in working with patients face-to-face within a mental health setting Why Cygnet? We'll offer you: Salary: £28,050 Per Year Strong career progression opportunities Expert supervision & support Employee referral scheme Pension scheme Employee discount savings & NHS Discounts Fr