Job Description
Homelessness Prevention Officer Location: Halifax, HX1 1QE Pay: 13.59 PAYE OR 19.20 Umbrella per hour Hours: Full Time Contract: Temporary until October 2026 with possible extension Working Pattern: Hybrid Working Positions Available: 2 The Role We are recruiting for experienced Homelessness Prevention Officers to support individuals and families who are homeless or at risk of homelessness. You will work within a busy Housing Options team, providing advice, support and practical interventions to help customers secure and sustain suitable accommodation. This is a rewarding frontline role where you will manage your own caseload, carry out assessments, develop personal housing plans and work closely with landlords, support agencies and partner organisations to achieve positive housing outcomes. Day-to-Day Responsibilities Interview customers presenting as homeless or in housing need. Provide advice on homelessness prevention, housing options and available support services. Assess housing needs and develop personalised housing plans. Manage a caseload of clients and deliver effective homelessness prevention interventions. Negotiate with landlords, family members and partner agencies to prevent homelessness. Complete homelessness-related documentation, including plans and decision letters. Carry out home visits and attend meetings at various locations across the borough. Support customers to complete housing, benefit and support applications. Build strong relationships with housing providers, support services and community organisations. Attend case conferences and multi-agency meetings. Maintain accurate case records and ensure information is recorded correctly. Work collaboratively with colleagues to deliver a high-quality Housing Options service. Skills & Experience Required Experience working with individuals or families who are homeless or at risk of homelessness. Knowledge of homelessness prevention and housing optio