Job Description
We are recruiting for an experienced Housing Officer to join a busy housing management team in Salford on an initial 4-month temporary contract , with the potential for extension. This is an excellent opportunity for a housing professional with experience in tenancy management, ASB, safeguarding, estate management, and supporting vulnerable residents to manage a mixed patch of high-rise and sheltered housing schemes. Position Details Job Title: Housing Officer Location: Salford (M5) Contract: Approximately 4 months, with potential extension Start Date: Immediate Salary Equivalent: £35,412 per annum Hours: 8:30am to 4:30pm (30-minute lunch break) Working Pattern: Hybrid working (minimum 2 days from home, 3 days office/community-based) Driving Licence & Vehicle: Essential Parking: Available on site About the Role You will be responsible for managing a defined neighbourhood patch and acting as the main point of contact for residents. The role involves delivering a high-quality housing management service while working closely with internal teams and external partner agencies. Key Responsibilities Managing tenancy and estate management matters Investigating and resolving anti-social behaviour (ASB) cases Responding to safeguarding concerns and supporting vulnerable residents Conducting tenancy visits, property inspections, sign-ups, and viewings Managing complex resident cases and tenancy-related issues Working collaboratively with Social Services, Police, Fire Service, local authorities, and other agencies Attending multi-agency meetings and supporting community engagement initiatives What We're Looking For To be considered, you will have: Previous experience as a Housing Officer or within housing management Strong safeguarding knowledge and experience Proven experience managing ASB cases Experience supporting vulnerable tenants and complex households A good understanding of housing legislation and tenanc