Job Description
Project Resource Scheduler The Project Resource Scheduler is responsible for coordinating and allocating work activities across a nationwide network of operatives and subcontractors, ensuring client requirements are met and service level agreements (SLAs) are consistently achieved. The role requires effective planning, stakeholder management, and real-time coordination to support successful project delivery and operational efficiency. Key Responsibilities Resource Planning & Scheduling Plan and allocate daily work activities to operatives and subcontractors, ensuring client SLAs and productivity targets are consistently met. Monitor workloads and resource availability to maximise operational efficiency and profitability. Maintain regular communication with field-based teams, providing accurate updates and support as required. Input and maintain timesheet data to accurately capture operational activity. Client & Stakeholder Management Act as a key point of contact for clients, responding to queries and providing timely progress updates. Build and maintain positive relationships with clients, landlords, delivery partners, and internal stakeholders. Conduct kick-off calls with landlords and arrange property access for surveys and project activities. Facilitate joint process walkthroughs involving landlords and delivery partners where required. Support landlord engagement activities, particularly with smaller landlords, to gather required information and ensure project readiness. Coordination & Operational Support Liaise with third-party suppliers and specialist contractors, including traffic management providers, material suppliers, pest control services, and electricians. Prepare and manage landlord information requests and supporting documentation. Draft and issue resident pre-build communications and notifications. Support complaint handling processes and ensure issues are managed professionally and efficiently. Quality