Attendance Support Officer

Main Duties & Responsibilities: To be responsible for the administration of student attendance within Arbor, ensuring all registers are completed. Check registers every morning and contact parents/guardians on the first day of absence or as soon as possible thereafter. Liaise with parents/ guardians for updates on student’s attendance – including making and receiving phone calls/ voicemails/ text messages. To record and monitor late arrivals – including signing in late pupils on InVentry system and importing data into Arbor. To attend and participate in administration and pastoral meetings as required. To liaise with the early intervention team, social workers, or other professionals as required. Liaise directly with the appropriate Heads of Year or pastoral care officers, updating them with information and causes for concern. To attend home visits for poor attendance. To manage school correspondence in respect of attendance, issuing letters and liaising with staff as appropriate. To provide relevant reports / analysis in preparation for meetings. To provide accurate attendance reports and statistics, thereby ensuring that information is available for internal and external use. To process holiday / absence requests and produce letters as required To organise and lead on attendance meetings for pupils with low attendance at Year group parents’ evenings. To ensure all relevant information is uploaded on CPOMS and/or Arbor. To provide administrative support to staff as required. To provide support and deal with enquiries from pupils. To manage enquiries from parents.