Customer Services Executive

Customer Services Executive

📍 Wimbledon 🕘 9:00am - 5:00pm | 🏠 Hybrid Working (After training) | 🚀 Start Date: ASAP - Salary - £26-30k

Join our friendly and growing team as a Customer Advisor, supporting customers through email, phone and web enquiries while delivering an exceptional customer experience. This is a fantastic opportunity for someone who enjoys building relationships

What You'll Be Doing

• Responding to customer enquiries via phone, email and website


• Providing helpful, accurate and professional advice to customers


• Following up on enquiries to maximise sales opportunities


• Processing customer orders and maintaining CRM records accurately


• Supporting the sales team with outbound campaigns and lead generation


• Building strong relationships with new and existing customers


• Ensuring excellent customer service at every stage of the customer journey


• Working closely with internal teams to deliver a seamless customer experience

What We're Looking For

• Excellent communication skills, both written and verbal


• Ideally from either a training or delivery background


• Strong organisational skills and attention to detail


• Customer service or sales support experience


• Confident using Microsoft Office, particularly Word and Excel


• A proactive, positive and team-focused approach


• Ability to prioritise workload and meet deadlines

What We Offer

✅ Competitive salary
✅ 25 days annual leave plus Bank Holidays
✅ Hybrid working after successful training period
✅ Quarterly team social events
✅ Modern Central Wimbledon office with fantastic transport links
✅ Supportive team environment and ongoing development opportunities
✅ Monday to Friday, 9:00am - 5:00pm working hours

Ready to take the next step in your career? Apply today and join a team that values customer excellence, collaboration and personal growth.

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