Family Navigators - Family Forward Ayrshire (x 3 posts)

Be the one person families can rely onFamily Forward Ayrshire is recruiting Family Navigators to provide holistic, relationship-based support to families across Ayrshire.This is not a traditional key worker role. We are looking for people who understand that meaningful change starts with trust and that families are experts in their own lives.As a Family Navigator, you will walk alongside families through periods of challenge, helping them identify goals, access support and build lasting positive change.About the roleYou will be the main point of contact for a caseload of families, working with them to understand their strengths, challenges and aspirations. Together, you will create a whole-family plan that reflects what matters most to them.You will coordinate support across a range of specialist services, advocate on behalf of families when needed and help remove practical barriers through access to the programme's Family Support Fund.This role involves home visits, collaborative working with partners and a commitment to flexible, responsive and trauma-informed practice.We are looking for people who:Build trust quickly and maintain positive relationshipsHave experience supporting families, individuals or communities facing disadvantageCan work creatively and flexibly to meet individual needsAre confident coordinating support from multiple agenciesHave sound safeguarding awareness and judgementAre organised and able to manage a varied caseloadShare our commitment to voluntary, strengths-based and trauma-informed approachesWe particularly welcome applications from people who:Have lived experience of navigating support servicesHave worked in family support, health, housing, community development, welfare rights or related fieldsHave strong connections within Ayrshire communitiesWhy join us?Make a genuine difference to families' livesWork within an innovative whole-family modelReceive training and ongoing professional developmentJoin a supportive and collaborative teamBe part of a programme focused on long-term outcomes, not short-term targetsCompany Pension schemeFlexible and supportive working arrangementsDisability Confident EmployerEquality and InclusionWe welcome applications from people of all backgrounds and experiences. We recognise the value of lived experience and encourage applications from individuals who may have gained relevant skills through community, caring or voluntary roles.About TACT:The Ayrshire Community Trust (TACT) is a charity based in North Ayrshire that provides programmes and projects that make a difference to people’s lives by encouraging, supporting and promoting community action.TACT are a Living Wage and Living Hours employer.TACT and CEIS Ayrshireare recruiting jointly as part of this programme, view the CEIS posts here.