Special Applications & Field Support Engineer (North of England)

Location : North of England Working arrangement: Hybrid depot-based and field support Reporting into : Redditch Head Office WHO ARE MCHALE KOMATSU? McHale Komatsu is one of the UK s leading construction equipment distributors. We supply innovative machinery and technology, including Intelligent Machine Control (iMC), Smart Construction solutions and Hybrid Excavators, helping customers improve efficiency, productivity and environmental performance. Our people are at the heart of our business. We offer talented and ambitious individuals the opportunity to build long-term careers within a respected and growing organisation known for quality, innovation and excellent customer support. We re looking for a Special Applications & Field Support Engineer to install, commission, maintain and support our expanding portfolio of construction technology. THE ROLE Working closely with the Technology Operations Supervisor, you ll install and support Komatsu factory technology and third-party systems across the Komatsu construction equipment range. Your primary responsibility will be depot-based installation work, alongside field technical support, commissioning assistance and customer training throughout the UK. The role requires strong electrical, hydraulic and mechanical engineering skills, excellent diagnostic ability and a customer-focused approach. KEY RESPONSIBILITIES Install and commission technology systems on new and used Komatsu machinery. Complete electrical, hydraulic and mechanical installations. Configure, calibrate and test machine-control systems, sensors and hardware. Install tiltrotators, quick couplers, safety systems and operator-assistance technology. Inspect and test machines before customer handover. Produce accurate installation documentation and service reports. Ensure work meets manufacturer specifications and McHale Komatsu quality standards. Diagnose faults remotely and on site. Complete repairs, upgrades,