Warehouse Operative - Night Shift

Warehouse Operative – Night Shift The Warehouse Operative is responsible for the safe, accurate, and efficient receipt, storage, movement, picking, loading, and dispatch of products within the warehouse operation. The role also supports the effective management of returned goods, ensuring all returns are processed accurately, stored correctly, and documented in accordance with company procedures and customer requirements. Working as part of the warehouse team, based both in the office and warehouse, the Warehouse Operative plays an important role in maintaining operational efficiency, stock accuracy, customer service standards, and compliance with health, safety, food safety, and quality requirements. Role involves the following: . Assist with daily and weekly stock checks as directed. • Maintain high standards of warehouse housekeeping. • Keep storage areas organised and free from hazards. • Empty waste bins and ensure waste disposal areas remain clean and well maintained. • Clean trailers before loading in accordance with hygiene procedures. • Ensure all products are stored safely and securely. • Report accidents, hazards, near misses, and unsafe conditions immediately. • Maintain high standards of food safety, hygiene, and housekeeping . Process customer returns in accordance with company procedures. • Liaise with the Traffic Office regarding returned products. • Assist with unloading trailers containing returned products. • Complete all returns documentation accurately. • Label, segregate, and store returned pallets correctly to ensure product traceability and colleague awareness. . Escalate discrepancies, damaged goods, or quality concerns promptly to the appropriate manager. • Work collaboratively with Warehouse, Transport, and Customer Service teams to ensure the timely resolution of returns and minimise disruption to operations. •Plan and schedule customer deliveries and collections to meet service level agreements and customer booking requirements. • Allocate vehicles and drivers to maximise fleet utilisation and operational efficiency. • Monitor vehicle movements and respond proactively to operational changes, delays, or disruptions. • Ensure transport plans comply with Driver Hours Regulations, Working Time Directive, Operator Licence requirements, and company policies. • Maintain accurate traffic planning records and provide comprehensive shift handovers. • Maintain effective communication between Transport, Warehouse, Commercial, Fleet, and Customer Service • Act as the primary operational contact for drivers throughout their shift. • Issue work instructions and ensure drivers receive all relevant documentation. • Monitor driver progress, delivery status, and vehicle utilisation. • Provide timely operational support to drivers and escalate issues where appropriate. • Maintain effective communication with drivers to ensure service delivery and legal compliance • Participate in daily operational planning and service review meetings where required. Qualifications & Experience • Previous warehouse experience. • Good communication skills. • Numerate with good attention to detail. . Computer Literate • Valid Fork Lift Truck (FLT) licence and relevant mechanical handling equipment certification. • Good understanding of safe manual handling technique • Experience within temperature-controlled or food distribution. • Experience using Warehouse Management Systems (WMS). • Knowledge of stock control processes. • Understanding of food safety and hygiene requirements. Shift: 4 On / 4 Off – with flexibility to meet business and operational requirements Shift Times: 18:00 - 06:00 Pay Rate: £14.20 Office based for part of the shift Warehouse duties for part of shift Flexible approach to daily duties Own Transport due to Location Must have proof of Right to Work For Full information on our data protection procedures in accordance with the Data Protection Act 2018, please see our Privacy Notice available via our website. Pro-Force is an equal opportunity employer. For full information on how Pro Force collects, uses and stores data please refer to our Privacy Notice on our website