Job Description
Customer Service Advisor Brough, Hull Salary: Circa £28,000 We are currently recruiting for a Customer Service Advisor to join a growing and successful business based in Brough, Hull. This is a fantastic opportunity to join a business going through an exciting period of growth and development. The role will focus on providing excellent B2B customer service, predominantly via email, with some telephone contact. Key responsibilities: • Responding to B2B customer enquiries and resolving queries efficiently • Processing customer orders accurately • Providing delivery and order updates • Dealing with pricing and invoice queries • Investigating and resolving customer issues • Liaising with internal departments to resolve queries • Maintaining strong customer relationships • Ensuring a high level of customer service at all times The successful candidate will ideally have previous experience within a B2B customer service, customer support, sales administration or order processing role. You will need excellent communication and organisational skills, strong attention to detail and a proactive, solutions-focused approach. This is an excellent opportunity to join a fantastic business at an exciting stage of its growth, with the opportunity to develop and progress as the company continues to expand. Salary: Circa £28,000 Location: Brough, Hull Type: Permanent Hours: Full-time To apply, please submit your CV or contact Miranda at Elevation Recruitment Group for further information.