Job Description
Your new company A well-established financial services organisation who is seeking a highly organised Complaints Administrator to join their team on a temporary basis due to undergoing a busy period. Known for delivering excellent customer service, the business offers a supportive and collaborative working environment with hybrid working available. Your new role As a Complaints Administrator, you will play a key role in supporting the complaints function by ensuring all complaint records are accurately logged and maintained. Working in a fast-paced environment, you will be responsible for managing high volumes of information while maintaining exceptional levels of accuracy and confidentiality. Your duties will include: Inputting and updating complaints data across internal systems. Managing incoming information and ensuring records are maintained in a timely manner. Providing administrative support to the Complaints team. Handling sensitive and confidential information professionally. Working closely with colleagues across the business to support complaint management processes. What you'll need to succeed To be successful in this role, you will have: Previous administration experience, ideally within a regulated environment. Strong data entry skills with a high level of accuracy and attention to detail. The ability to work efficiently and effectively under pressure. Confidence using IT systems and learning new software. A proactive, reliable, and self-motivated approach to your work. Excellent organisational and time management skills. What you'll get in return Full-time temporary position until the end of September (currently). Hybrid working arrangement with 2 days working from home. Immediate start available. A supportive and friendly team environment. The opportunity to gain valuable experience within a respected financial services organisation If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4820084 - Shannon Woods