Engagement Support Officer

We’re seeking a dynamic individual to support Medair UK’s engagement with Trusts and Foundations in the United Kingdom. As an integral part of the team you will help enable support for Medair's life-saving work responding to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. As a good communicator with excellent written skills and strong attention to detail, you will have the ability to produce compelling funding applications and donor reports. You will be proactive, highly organised and able to manage multiple projects and deadlines simultaneously. A confident relationship builder, you will enjoy supporting trusts and foundations to engage with Medair's humanitarian work. Whether through direct fundraising experience or transferable skills, you will understand how to communicate effectively with donors and support the development of long-term funding relationships. Comfortable using CRM systems and databases, you will combine creativity, strong administration skills and an understanding of what motivates charitable giving to help grow support for Medair's work. Key Activity Areas Lead Generation - Trusts and Foundations Support the identification and research of new Trusts and Foundations aligned with Medair's funding priorities, maintaining a pipeline of prospective funders. Manage a portfolio of small and medium-sized Trusts and Foundations, progressing relationships through the donor journey and supporting their ongoing engagement with Medair. Conduct prospect research and prepare donor profiles, briefing notes and background information to support fundraising approaches and applications. Work closely with the Head of Trusts and Foundations to identify opportunities to develop new funding relationships and increase support from existing partners. Communications - Trusts and Foundations Prepare high-quality funding applications, letters of enquiry, cases for support and reports for Trusts and Foundations. Support the delivery of stewardship plans for Trust and Foundation partners, helping to ensure funders remain engaged with Medair's work. Build positive relationships with trust representatives through written communications, meetings, events and other engagement opportunities. Ensure all grants are acknowledged appropriately and that donor communications are delivered in a timely manner. Planning, Monitoring and Pipeline Management Maintain accurate records of Trust and Foundation activity, applications, grants and contacts within Salesforce. Monitor application and reporting deadlines, ensuring all submissions are completed accurately and on time. Ensure grants are correctly allocated to Medair programmes and that funding information is recorded and tracked throughout the grant lifecycle. Support the monitoring of fundraising performance, pipeline progress and funding opportunities. Social Media Support (15%) Working with the Marketing & Communications Manager to plan, create and schedule social media content across Medair UK's channels. Draft engaging social media copy and identify stories, programme updates and supporter content that help communicate Medair's impact to external audiences. Ensure all social media content is consistent with Medair's brand, values and communications guidelines. Tasks common to all staff Act as an ambassador for Medair UK at all times when liaising externally and internally. Ensure consistent implementation of Medair brand across all relevant activities. Record information as necessary and comply at all times with requirements for handling personal / sensitive data. Contribute to the annual planning and budgeting cycle, providing appropriate input from your area of responsibility. Adhere to the Medair values and mission at all times.