Quality Assurance Engineer

Job title: Quality Assurance Engineer
Salary:  £ 64,945.00 - £ 67,000.00
Contract details: Permanent
Location*: Lilliebridge, Acton
Application closing date: 30/07/2026 at 2359

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.

Job role 
Logistics and Manufacturing (L&M) manage a wide range of activities within Transport for London – including overhauling, manufacturing and fabricating railway points and crossings, carpentry, plant equipment and a wide range of train components including electronics, electro-mechanical and pneumatics - from wheels, brakes and motors, through radios and door motors to signalling equipment - in one of London’s largest manufacturing businesses.  

We are looking for a candidate to become a key member of the L&M Quality and Compliance team, to ensure and provide evidence to the Head of Logistics & Manufacturing, that First Line Assurance activities (including Safety Critical Parts and Items) within Asset Operations comply to LUL Cat 1 Safety Critical Engineering Standards and documented Maintenance Regimes.  Thus, ensuring that the specified levels of safety, quality, reliability and cost are consistently achieved and driven down by suppliers (internal maintainers and external suppliers) of spares, overhaul and repair services. Additionally structure, conduct, monitor and report on Audits, to ensure that business risks are understood, addressed and comply with LUL standards.  

Key Accountabilities  

• Provide documented evidence of Assurance to the Relevant Project Manager and subsequently Head of Logistics & Manufacturing that all internal/external suppliers and maintenance processes comply with safety engineering standard standards.
• Evaluate potential new suppliers & expert advice from the quality assurance point of view and coach/develop them to meet required standards whilst supporting the TFL procurement process through the PQQ, ITT and contract award stages and then onto contract implementation.
• Ensuring that suppliers are delivering in line with the specification as stated within TFL Contracts by means of developing, reviewing and approving suppliers Quality Plans, Inspection & Test Plans, PFMEAS.
• Provide Quality Assurance advice and guidance to Operations, Commercial and Procurement for Project programs and renewals to ensure the company complies with Quality and National standards.
• Co-ordinate and undertake audits of local departmental management & maintenance processes to ensure employees are working in accordance with stated requirements.
• Identifying and implementing improvements to the supply chain and internal processes to drive down the cost of warranty claims to the business.
• Conduct FAI's, PFMEAs, process Inspections to ensure all items are correct at the point of use and to drive down nil stocks and costs to the business.
• Ensure warranty claim management through internal/external suppliers is adequately maintained to ensure warranty is reduced driving reliability improvements.
• Support Central Engineering on investigations and drive process improvements to implement best practice and drive continuous improvement in the area of quality assurance.

Skills, Knowledge & Experience  
Skills

• Proven ability to communicate (both verbally and written) with people at all levels, including both external and internal stakeholders, in a positive and consistent manner. Ability to present information in a clear and simple manner to get “buy in” at different levels within internal and external organisations.  
• Self-motivated and able to get work done with minimal supervision.
• Numerate and able to analyse complex data and formulate appropriate plans for improvement.
• Proficient in the use of IT applications. eg. MS Office, Excel.
• Demonstrated ability to apply commercial awareness to complex business problems.
• Due to the nature of the work the post holder will be good but diplomatic judgment, great resolve and unquestionable integrity.

Knowledge

• Knowledge of  LULs  Operators Safety Certification, under ROGS (Railway and Other Guided Systems) Railway Group Standards and comply to safety legislation which includes the Health & Safety at Work Act, Fire Precautions Act 1971 and associated regulations.
• Knowledge of quality assurance techniques and improvements for the control of Safety Critical parts and items within a railway or manufacturing env