Job Description
You will work closely with patients, healthcare professionals and colleagues to help ensure the practice runs smoothly while delivering excellent customer service.Responsibilities will include:Updating and maintaining patient records accuratelyProcessing clinical correspondence and attaching information to patient recordsAnswering telephone calls and responding to patient enquiriesManaging emails and online patient requestsBooking and following up appointments where requiredScanning, filing and organising patient documentationSupporting doctors, nurses and other clinical staff with administrative tasksHandling referrals and liaising with hospitals and healthcare providersProcessing requests for medical reports and other private workAssisting with audits, reports and practice administration projectsCompany Benefits:NHS Pension Scheme Employee Assistance ProgrammeBluelight Discount