Job Description
Do you have customer service or admin experience? Do you have good computer skills and looking for your first office based job will full training and support? My Gloucestershire based client are looking for a service administrator to join the team on a long term temporary basis. The successful candidate will be supporting the service and engineering function, coordinating engineer attendance, maintaining accurate service records, and providing general administrative support. Location: Gloucestershire Contract Type: Temporary ongoing Start Date: asap Salary- £26,436.80 Working Hours: Monday to Friday- 40 hours per week Key Responsibilities Receive and log customer fault and service calls accurately. Coordinate and dispatch service engineers to customer sites. Monitor and track service requests from initial report through to completion. Liaise with customers and engineers to provide updates on service visits and job progress. Maintain accurate records within internal systems. Process service-related invoicing and documentation. Support the service department with general administrative duties. Skills and Experience Required Previous experience in an administration or customer service are desirable Excellent organisational and time management skills. Strong customer service and communication abilities. Confident using Microsoft Office packages, particularly Outlook, Word, and Excel. High attention to detail and accuracy. For immediate consideration apply now