Administrator

Administrator London IT Support Firm £35,000 Administrator needed for London IT Support Firm. We are seeking a keen, highly organised, and proactive Administrator / Coordinator to join a dynamic, fast-paced IT support firm in the heart of London. This role is perfect for someone who thrives on keeping things running smoothly behind the scenes, ensuring schedules, administrative tasks, and client requests are managed, tracked, and organised efficiently. Services Desk Coordinator Please note: This is an administrative and operational role, not a technical support or engineering position. Key Responsibilities Act as the first point of contact for incoming client enquiries and operational communications Log, monitor, and manage administrative workflows using internal management systems Coordinate schedules, assign tasks to the appropriate internal teams, and follow up to ensure timely completion Liaise with internal teams and external service providers to follow up on outstanding actions Keep clients and internal stakeholders informed with clear, timely updates throughout daily processes Maintain accurate records, documentation, and databases across all service requests Support general reporting activities to help identify trends and improve overall service delivery About You Some administration or coordination experience Confident communicator with exceptional organisational skills and attention to detail Able to juggle multiple tasks and prioritise effectively in a fast-paced environment Comfortable using CRM, database, or internal tracking systems A collaborative approach and a willingness to support the wider team with general office operations Why Apply? You’ll be joining a collaborative, professional team that values structure, reliability, and clear communication. The role offers a competitive salary and the chance to grow your career within a reputable London-based company operating at the centre of its sector