Complex Needs Recovery Worker

Complex Needs Recovery Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Complex Needs Recovery Worker Location: This role is based in Balham. The service is a short walk from Clapham South Station (Northern Line Underground). Unfortunately, this service does not have step free access. Salary: £28,800 Shift Pattern: 37.5 hours per week Monday to Sunday on a rota between 08:00 - 21:30. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the hours to meet service and resident needs. About the Role We're hiring a Complex Needs Recovery Worker to join our team based in Penrose Focus. In this role, you will support residents who have a history of forensic mental health issues with co morbidity, often alongside co-occurring substance misuse disorders. The residents range from high risk to low support and our aim is to provide tailored support to help them reintegrate into the community. As a  Complex Needs Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. If you are passionate about making a positive difference in the lives of vulnerable individuals and have a non-judgmental, empathetic approach, we would love to hear from you. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: Support residents who may be facing challenges with forensic mental health issues, substance misuse recovery and practical assistance such as applying for benefits or booking medical appointments. Create tailored support plans through one to one sessions, group sessions, and multi agency meetings Provide person-centered support to residents, helping them rebuild their lives and transition back into the community. Support residents to build skills and confidence and signpost residents to external organisations and services that can aid their recovery, such as drug rehabilitation programs, psychological therapy and social services. Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies. Build good relationships with residents, offering emotional support and fostering a safe, non judgmental environment. Confidently report issues to the police when necessary and work closely with probation officers to ensure residents meet their legal and rehabilitation requirements. Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives. Support residents in accessing primary healthcare services, including arranging GP appointments and liaising with mental health professionals. About You We're looking for a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. Experience in mental health or support work is desirable but not essential, as full training will be provided. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. Previous professional or lived experience supporting people with forensic mental health and complex needs, ideally in mental health and residential setting Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and