Senior Product Owner

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Key Information

Job title: Senior Product Owner

Salary: £70,000 - £80,000                                                       Grade: Band 3 

Contract type: Permanent                                                      Reference: 4405 

Team: Product Ownership                                                       Directorate: TP&O

Contract details: TfL                                                               Location: Pier Walk / Hybrid 

Application closing date: Sunday 9th August 2026 

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.  

Technology Development:  

Technology Development sits within the Technology, Products and Operations Directorate of TfL, and is at the heart of developing systems to keep pace with the ever-changing face of London. Our in-house development teams are responsible for building and enhancing the online, revenue and corporate systems of the future, ensuring that Every Journey Matters.  

The Role:  

As a Senior Product Owner you’ll be accountable for analysing, prioritising and translating complex business requirements into work packages that can be implemented by our Agile development teams. You’ll also be responsible for the creation and management of product backlogs, ensuring that stories you create have sufficient information to keep a development and test team running at maximum efficiency. You’ll evaluate solutions and ensure our internally developed software is of the highest quality, meeting the needs of TfL and our customers. Key tasks will include supporting changes and user acceptance testing, monitoring performance and resolving problems. Building collaborative working relationships with a variety of stakeholders will be crucial to your success, as will your ability to critically evaluate proposed solutions and provide positive and constructive feedback.  

As Senior Product Owner you’ll specialise in one of the following product areas: 

• Online applications, such as customer portals, apps, mobility platforms etc.
• Revenue applications responsible for the processing of Oyster and Contactless transactions    
• Corporate applications, such as CRM tools, asset management and contact centre systems etc. 

Key Accountabilities: 

• Be the product owner for assigned systems within Technology Development as per the principles of Agile software development - e.g. creating and maintaining the product backlog, defining the acceptance criteria, sequencing and prioritisation of stories, ensuring stories are appropriately scoped and that developers have the correct understanding of what is required to be built
• Be the ambassador and subject matter expert for the product
• Work with development team to prioritise the product backlog according to business needs, ensuring valuable releases
• Coordinate with the delivery teams to avoid delivery conflicts in terms of integration and planned releases
• Provide sponsors and stakeholders with visibility of product development progress
• Effectively articulate product features and the needs of users and provide development teams with an accurate understanding of what needs to be delivered
• Collaborate across Technology Development and the wider business to ensure Agile processes are continually reviewed and improvements implemented. 

Knowledge:  

• Thorough understanding of Scrum Agile and Kanban d