Customer Support Administrator (Finance)

Customer Support Administrator (Finance)

Location: City Centre, Manchester

£30,000 per annum + bonus

Are you ready to make a difference in financial journeys? Our client is on the lookout for a passionate and detail-oriented Customer Support Administrator to join their dynamic team in the heart of Manchester! If you're excited about helping clients secure their financial futures and thrive in a collaborative environment, this role is for you!

What You'll Do:
As a Customer Support Administrator, you'll play a crucial role in guiding clients through their pensions transfer and onboarding journey. Your responsibilities will include:

• Supporting clients with their inquiries and ensuring a seamless experience.


• Maintaining accurate records and managing multiple administrative tasks.


• Following structured procedures to deliver high-quality work.


• Collaborating with team members to achieve shared goals and enhance client satisfaction.

What We're Looking For:
We value attitude over experience! If you possess the following qualities, we want to hear from you:

• Attention to Detail: You take pride in producing accurate work and spotting errors before they escalate.


• Process-Driven Mindset: You enjoy following structured procedures and completing tasks efficiently.


• Problem-Solving Skills: You approach challenges with a practical mindset, finding effective solutions for clients and colleagues.


• Organisational Skills: You can manage multiple tasks while maintaining accurate records in a fast-paced environment.


• Collaborative Spirit: You love working as part of a team, supporting colleagues, and building positive relationships.


• Excellent Communication: You can confidently engage with clients over the phone and in writing, ensuring clear and professional interactions.


• Dependability: You take ownership of your work, seeing tasks through to completion, even when balancing competing priorities.

Experience in administration or customer service is a plus, but you don't need to have a background in finance. We provide comprehensive training and support to help you excel!

What's in it for You?
Join our client and enjoy a range of fantastic perks, including:

• Competitive Salary: Your hard work deserves to be rewarded!


• Pension Contribution Matching: Invest in your future with our pension scheme.


• Health Insurance: Your wellbeing is important to us; we've got you covered!


• Bonus Opportunities: Enjoy the fruits of your labour with performance bonuses.

Please send your cv to lizzie.kelly@office-angels.com or call 0161 832 7600

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.