Retail Communications Coordinator

We are looking for an organised and proactive Retail Communications Coordinator to join our Communications team in Warrington. In this varied role, you will support the delivery of retail communications, marketing activity and social media engagement across our shop network. Working closely with the Retail Operational Support Manager and Marketing & Social Media Manager, you will help ensure our shops receive clear, timely and informative updates about campaigns, operations, sales performance and social media initiatives. This is an exciting opportunity for someone who enjoys writing, administration, stakeholder engagement and social media, and is looking to develop their career in communications and marketing within a charity retail environment. Please see job description below for full responsibilities. Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Basic knowledge of social media platforms and confidence supporting shops with simple posting, access and administration queries. (A) Ability to follow agreed processes, use templates and maintain consistent standards across routine marketing and communications tasks. (A) Skills and knowledge Strong organisational skills, with the ability to manage multiple administrative tasks and keep accurate records. (I) Good written communication skills, with the ability to draft clear and friendly copy for emails, updates and social media posts. (I) Confident using Microsoft Office, particularly Excel, Outlook and Word, to manage reports, trackers, emails and documents . (I) Personal attributes Ability to interact with stakeholders across the charity and engage with our shop teams on both a personal level and via digital communication. (I) Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Previous job roles that included communications, marketing or social media to a large multi-site organisation. (A) Skills and knowledge Any qualification across Communications, Marketing or social media. (A) What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Excellent pension scheme, life assurance, Health cashback plan and EAP Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free Blue Light Card Scheme You Did It Awards - recognition awards from £100-250 Many additional benefits Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we wi