Job Description
Main Duties:Ensure that collections cases are progressed efficiently inline with agreed upon targets and service levels. Maintain high levels of accuracy across case records.Deliver clear communication to clients, stakeholders anddebtors.Produce and process documentation accurately and withinregulatory standardsBuild effective working relationships with colleagues toensure smooth case outcomesIdentify and resolve discrepancies, escalating risksto the appropriate channelCompany Benefits: Enhanced Parental Pay including maternity, paternity and shared parental pay Medical Cash Plan to help with those pesky dental or optical bills and much more Enhanced annual leave but you can always buy more if you want to Discounts available for everyday living such as shopping, gym, cinema, restaurants and more Car maintenance schemes because MOT and services can be expensive Season ticket loans and car parking options available Plenty of company paid social events for you to choose from Free fruit and sweet treats with as much Nespresso coffee as you wantSupport when you need it through our EAP, mental health first aiders, financial wellbeing partners and moreCompetitive pension scheme to support you later in lifeLife Assurance at 3x your annual salary for peace of mind should the worst happen