Roster Clerk

Join our team: Roster Clerk

Together, we move what matters

We are at the start of something powerful. Heavy Haul Rail was created with a simple but transformative belief: the UK deserves a smarter, cleaner, more resilient freight future. And we have the opportunity to build it.

Every role in this business carries purpose. Whether you work in operational delivery, driving trains, engineering, or business support, the work you do contributes directly to reducing emissions, easing road congestion, strengthening supply chains and powering British industry. This is meaningful work, with real impact.

Who we are

Previously operating as Freightliner’s Heavy Haul business, we are now an independent company following CMA CGM Group’s acquisition of Freightliner UK’s Intermodal Logistics business in January 2026.

Heavy Haul Rail is the UK’s next-generation rail freight partner built for a sector ready to evolve. We believe it’s time to move differently. Congested roads, rising emissions, fragile supply chains. These aren’t just logistical challenges; they’re environmental and economic wake-up calls. We’re here to lead the modal shift, helping businesses transition from road to rail with confidence, clarity, and measurable impact.

We move 17 million tonnes of freight a year for customers in the industrial, energy and construction markets. The company operates 95 locomotives and over 1,000 wagons. Heavy Haul Rail’s team of 950 supports customer deliveries to over 100 locations across the UK, running 250 trains per week.

Heavy Haul Rail also supports the renewal and maintenance of the rail infrastructure and supports passenger train operators and rolling stock companies, including the provision of drivers and route conducting services.

But none of this happens without our people. We are looking for a highly organised and proactive Roster Clerk to join ourF team.

What You’ll Do

As a Roster Clerk, you will play a key role in ensuring our train crews and operational staff are planned and deployed safely, efficiently and in line with operational requirements. Working closely with Control, depot teams and operational colleagues, you will help keep our services running by producing and maintaining accurate rosters while ensuring compliance with company standards, fatigue management requirements and workforce agreements.

Key responsibilities include:

• Producing efficient base rosters and weekly rosters to support operational requirements.
• Preparing and issuing daily alteration sheets for allocated depots.
• Ensuring only appropriately trained, competent and compliant employees are rostered to duties.
• Managing annualised hours and supporting compliance with contractual obligations.
• Coordinating annual leave rosters for drivers and ground staff.
• Updating rosters in response to timetable changes and operational requirements.
• Maintaining accurate records using rostering, competency and industry systems.
• Liaising with Control and operational teams to help ensure train coverage is maintained.
• Monitoring fatigue-related alerts and taking appropriate action.
• Reconciling roster changes to ensure worked hours are accurately recorded.
• Arranging accommodation, hire vehicles and medical appointments where required.
• Supporting wider planning activities and providing cover across the rostering function when needed.

What We’re Looking For

We’re seeking someone who thrives in a fast-paced operational environment, has excellent attention to detail and enjoys solving problems while balancing multiple priorities.

You will ideally have:

• A good knowledge of freight train operations and railway geography.
• Experience of rostering, planning, scheduling or operational resource allocation.
• Strong organisational skills with the ability to prioritise effectively.
• Excellent communication and interpersonal skills.
• Sound IT skills, including Microsoft Office applications and operational systems.
• Knowledge of driver and ground staff terms and conditions.
• The ability to work accurately under pressure while maintaining a focus on compliance and safety.
• A flexible and proactive approach to changing operational demands.
• A good standard of general education.

What Makes You Successful

You’ll be successful in this role if you:

• Demonstrate Heavy Haul Rail’s values in everything you do.
• Remain calm, professional and resilient under pressure.
• Understand the importance of confidentiality and trust.
• Take a customer-focused approach and understand the importance of service delivery.
• Work methodically and consistently, following established pr