IT/Network Engineer Apprentice

Weekly Hours Worked: Monday -Thursday - 7.45am to 4.45pm, Friday - 7.45am to 12.45pm - 39 hoursDescription of Company:Lear Corporation is a global leader in automotive seating and electrical systems, headquartered in Southfield, Michigan, USA. With 261 locations across 39 countries and annual revenues exceeding $20.47 billion, we serve all major automotive manufacturers. Our success is driven by over 156,000 skilled and dedicated employees committed to innovation and quality. The Redditch site is one of our largest manufacturing facilities, where several hundred employees produce premium seating solutions for the automotive industry.Duties and Responsibilities:• Complete online daily checklist activities• Providing 1st/2nd line technical support & problem analysis/rectification• Ensure documentation and procedures are maintained and improved in accordance with ISMS and Sarbanes Oxley requirements• Ensuring pro-active monitoring of systems using key performance indicators and dashboards• Ensuring performance and availability of all computer systems including hardware, networks, IT security and telecommunications are maintained within the agreed SLAs• Monitor Ivanti call logging system and resolve production tickets within agreed SLA• Maintain Computer systems to current corporate standards Windows 11 / Server 2022• Scorecard compliance activities including system patching, antivirus and CM• Purchasing for all IT operations service requirements• Configuring all onsite hardware including desktops, laptops, printers, scanners, thin clients, industrial PCs• Deploying hardware into production environment to agreed schedules within maintenance windows• Processing New user equipment requests / processing Leaver data and equipment requests• Monitoring customer EDM and sequences messages• Maintaining in-house LJS application to create models to support manufacturing requirements• Maintenance and upkeep of networking infrastructure, ensuring stability of LAN/WAN by proactive monitoring and resolving issues, to include Cisco switch configuration, fault finding and hardware upgrades• Monitoring Avamar backup jobs• Virtual Server monitoring and preventative maintenance to ensure 100% uptime• Production server SQL mirroring for disaster recovery and performance monitoring• Ensuring all corporate requirements are delivered satisfactorily and on time• Disaster recovery corporate compliance and fail over testing practices• Software license, inventory and hardware maintenance management• General administration and housekeeping of hot swap equipment and materials in the Operations stock roomOther Information:• Competitive market rate salary with a generous shift allowance. Overtime premium for weekend working.• A role within one of the world’s largest automotive suppliers.• Engaging and varied tasks in a dynamic, international environment with flat hierarchies.• A culture of responsibility and independence.• Continuous training and development opportunities.• Long-term career prospects in a growing global company.• Attractive benefits including pension scheme, optional private healthcare, on-site canteen, free parking, and modern employee amenities.