Travel Consultant Apprentice

From awe inspiring safaris to adventure voyages you will receive on the job training on how to bring these experiences to life and make sure every aspect of the trip goes smoothly and to the highest standard. There will be lots of opportunity to develop your creative side with marketing a key aspect of the role.Main Responsibilities:Greet customers face to face in our city centre storeShadow the managing director, helping arrange the diary and book in appointmentsAssist with the presentation and administration of customer bookingsUpsell trips and holidays, arranging restaurant reservations or that unique day trip a customer has always dreamt ofAnswer any inbound calls and reply to incoming emailsCollect data of all parties on a booking in a professional mannerLoad bookings onto an internal CRM systemManage flight and hotel bookingsLiaise with our key suppliers on new enquires, current bookings and potential marketing collaborations. Both in store, at industry events and over the phoneSupport with advertising on the social media page and website, you will be encouraged and supported to use your creativityWindow display and point of sale presentationCompany Benefits:The opportunity to see some of the amazing destinations they offer! The organisation are regularly offered all expenses paid “educational” trips. The successful candidate will have the opportunity to attend a minimum of one per year on completion of their apprenticeship.Opportunity to attend specialist and luxury travel events and conferences. Discounted holidays for friends and family.A career in the luxury travel industry can be as thrilling as it is rewarding, and Heritage Collections Travel want the whole team to live and breathe travel. Whether it’s discovering a new hidden gem on an educational trip or learning the latest updates through regular training you will constantly by on the lookout for our world’s most breath-taking experiences. They aim to build of team of the most enthusiastic and knowledgeable consultants around as they continue our journey in York. So, if you think you have a passion for all things travel and willingness to learn we would love to hear from you.