Retail Assistant

About the Role The Village Shop is our one-stop shop, on Queen Mary University of London’s campus in Mile End, which offers a great selection of leading brands for our students, staff and members of the public. We currently sell food to go, groceries, fresh fruit and veg, toiletries, QMUL merchandise, clothing and much more, and in September this shop will be reopened as a Co-op franchise on campus. This role will help us strive to improve our offerings to both the student and staff market with a focus being predominantly on ensuring that the shop is fully stocked at all times and customer satisfaction development. We are looking for someone with a ‘can-do’ attitude, and who is capable of growing with us along this exciting journey. You should have excellent interpersonal skills and a keen eye for detail, as well as being committed to the values of the organisation, being a safe, friendly and student led democratic organisation. Applicants would primarily need to be able to act in an operational capacity on a day-to-day basis but should also have the ability to open and close the shops as and when required. About You You should be a ‘hands on’ team player who is committed to the values of the organisation, being a safe, friendly environment with the student experience at its core. This role’s hours would be a variety of different shifts but will include late evenings and some weekend shifts as and when required. Applicants should have excellent communication skills and have the ability to work with a wide range of people. Candidates must have the ability to work well under pressure, prioritise a varied workload and meet deadlines. About the Department Queen Mary Students’ Union represents and supports over 30,000 students and around 4,500 staff who make up the diverse and vibrant student body at Queen Mary, University of London. We are based on the Mile End Campus of the University, which is close to both Mile End and Stepney Green Underground Station. About Queen Mary At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable. Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers. We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form. Benefits We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements. Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly. Valuing Diversity & Committed to Equality £27,340 to £29,254 per annum.