Homelessness Prevention Worker

ABOUT US We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact. ABOUT YOU You are someone who leads with empathy, thrives in a fast-paced environment, and never gives up on the people you support. You bring experience of working with vulnerable people and show a genuine commitment to person-centred care. You are confident in building relationships with external agencies and hold strong communication skills. THE ROLE The postholder will support the Prevention Coordinator to ensure events are delivered safely and effectively. They will offer information, advice and guidance to people facing issues that are currently or may soon affect their housing security — delivering swift, impactful interventions that help reduce the risk of homelessness, and advocating and mediating on clients' behalf as they navigate complex bureaucratic systems. This role involves building meaningful relationships with some of the most vulnerable people in our communities, connecting them with the Welfare Benefits, Housing Allocations, Citizens Advice, mental health and substance misuse support they need and deserve. The postholder will work closely with a wide range of partners, including homelessness service providers, local authorities, and healthcare and wellbeing organisations. They will carry a varied caseload, conducting assessments and working creatively to navigate the complex and challenging issues that can lead to clients becoming homeless, supporting them to engage with services. Working closely with SPEAR's Homeless Health Link Team, they will support colleagues with client-facing work and carry a caseload of clients requiring homelessness prevention support. This role will be spread across 4 days per week. YOUR BENEFITS - Generous holiday – 26 days plus public holidays, rising to 31 days with length of service - Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice - Health support – Occupational health service and free annual eye test (with contribution towards glasses if required) - Cycle to Work – Save on a new bike and accessories through salary sacrifice - Season ticket loan – Interest-free loan for annual travel passes - Moving house day – Extra day’s leave when you move home - Financial security – Life assurance (4x salary) and interest-free emergency staff loan - Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options - Career development – Ongoing training, learning and progression opportunities - Blue Light Card – Discounts across a wide range of shops, restaurants and services Want to know more about the role? Read the full Job Description now!