Fundraising Officer

We are looking for an enthusiastic Fundraising Officer to join the Queen Elizabeth Hospital Birmingham Charity Team. Your role will be key in helping to build new relationships with the public to provide information about the work of the Charity and inspiring people to fundraise, as well as hospital staff within QEHB. Who We Are eing in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment. Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts. At QEHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Brain Tumour Fund and Home from Home accommodation for civilians and military personnel, to name just a few. As a Fundraising Officer you will help us raise much needed funds that will make a real difference to our patients and their families. About the Role This role is primarily based at Queen Elizabeth Hospital Birmingham, with the expectation of occasional travel to other hospital sites. This post is within the Fundraising Team at University Hospitals Birmingham Charity, which is the official charity of Heartlands Hospital, Good Hope Hospital, Solihull Hospital and the Queen Elizabeth Hospital Birmingham. The purpose of the role is to help build relationships with the public and hospital staff within Queen Elizabeth Hospital, as well as with existing supporters. The role includes proactively going out to meet people to provide information about the work of the Charity and inspiring people to fundraise for the Charity. It also involves spending time on the hospital wards meeting the clinical staff and supporting them with their fundraising efforts to raise money for their wards and departments and to benefit their patients. Working as part of a team, the post holder will have specific responsibility for accurate data inputting of donations, fundraising and Gift Aid claims and correspondence with donors and fundraisers. This role will involve occasional evening and weekend work at charity events and events organised by our supporters. PRINCIPAL DUTIES Proactively helping to drive and increase income from community groups and individuals to advance the Charity's fundraising ambitions both individually and as part of a wider fundraising team. Providing excellent stewardship to key supporters and volunteers and build strong relationships with potential new supporters. Working alongside the Stewardship Team, ensuring accurate data inputting of donations, fundraising, Gift Aid claims and correspondence, both written and verbal, with supporters Building excellent relationships with clinical colleagues to ensure the different wards and departments are working effectively with the charity Collecting donations from across the hospital and meeting donors and fundraisers who come to the hospital. Working in our Charity Hub, working as part of a team to ensure that it is staffed during opening hours Organising and attending cheque presentations, charity stalls and bucket collections both on and off site Managing and prioritising unpredictable and frequently interrupted busy workload. Working with and deliver clear objectives and key performance indicators. Proactively contributing to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and collegiate team member. COMMUNICATION Relaying accurate and timely information to the fundraising team, communications team, grants team and stewardship team. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and fundraisers. Dealing with enquiries from the general public, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures ORGANISATIONAL RESPONSIBILITIES Maintaining Raiser's Edge donor management system. Accurate data inputting of donations, fundraising, Gift Aid declarations, thank you letters and general archiving, production and upkeep of databases. Recording fundraising activity for other members of the team, including amounts raised and events attended. To organise with the rest of the team and charity manning levels of the office to ensure a continual service to the public. Monitoring and managing stock levels of fundraising materials. PROFESSIONAL RESPONSIBILITIES Ability to present oneself in a professional manner as a representative of the hospital and the charity. To maintain confidentiality in all aspects of duty, including fundraiser and donor data. To maintain an accurate, effective database, recording essential information and providing statistical data in accordance with guidelines and policy using