Job Description
About the Role We are seeking two part-time receptionists to work at our busy Sport and Fitness Centre based on the Mile End campus of Queen Mary University of London, who is capable of exceeding member expectations on a daily basis, whilst ensuring the reception area and the activities within it are promoted and run to a high standard. You must have a high level of professionalism and be innovative and passionate in looking to deliver the highest levels of customer service. Duties will include assisting with the day-to-day running of the reception under the supervision and guidance of the Front of House Team Leader, responding to daily requests and enquiries from members and colleagues, promoting a positive image of the facility, demonstrating confident communication and providing people with the correct information at all times. You should have experience working within a similar customer-based environment and have a willingness to continue to learn and develop. You will be required to work varied shifts, including early mornings, evenings and weekends. About the Department Qmotion is the Students’ Union run Sport & Fitness Centre, located on the Mile End campus and provides students, staff and the wider community with diverse and inclusive fitness facilities and services to enable an active lifestyle. About Queen Mary At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable. Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers. We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form. Benefits We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements. Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly. Valuing Diversity & Committed to Equality £27,340 to £29,254 per annum (pro rata).