Community Connection Officer

At Open Ear Foundation, we provide free, confidential companionship to anyone experiencing loneliness or isolation. Our service is powered entirely by warm, well-trained volunteers and we’d love you to become one of them. What you’ll be doing: As a Volunteer Companionship Officer, you’ll be a friendly, reassuring voice for people who simply need someone to listen. From the comfort of your own home, you will: Make regular companionship calls (phone or video) to people facing loneliness Listen with warmth, patience, and without judgement Build genuine, trusted connections through ongoing conversations Help people feel heard, valued, and less alone Share simple feedback with our team so we can keep improving our support Your time, your way, total flexibility: You choose your own day and time: mornings, evenings, or weekends, whatever fits around your life Work entirely from home: all you need is a phone or laptop and a quiet space Very flexible commitment: even one hour a week makes a real difference Pause or adjust your hours whenever life gets busy, no pressure, ever What you’ll gain: Full training provided: no prior experience needed; we’ll equip you with active listening and safeguarding skills Valuable experience for careers in counselling, social work, healthcare, psychology, HR, or the charity sector A reference for future employment or studies after your time with us New skills in communication, empathy, and emotional support The deep satisfaction of knowing your voice genuinely changed someone’s week Becoming part of a supportive, friendly volunteer community Who we’re looking for: You don’t need qualifications, just a kind heart, a good ear, and reliability. If you’re a naturally caring person who believes nobody should feel invisible, you’ll fit right in.