IT Apprentice Systems Engineer

As directed by the Technical DirectorsInstall, configure and support all company supported Operating Systems, Software and Hardware.Attend client sites to perform various aspects of computer services.Always seen to be helpful when dealing with clients, and display professionalism and patience when offering advice and supportProvide telephone, remote and on-site technical support.To treat every customer’s setup as if it were your own and provide them with the best possible support we can offer, putting the customer first in every instance.Installing new software (Applications, VMWare, Veeam, Microsoft Server platforms).Installing new hardware (servers, printers, computer workstations, laptops, switches, firewalls, network infrastructure etc).Providing general administration of customers systemsOverseeing security of all customer’s systems.Diagnosing and resolving network faults.Provide limited training for customers on new equipment.Planning future improvements for customer’s sites and setups.Provide detailed and comprehensive job sheet recording in time management software.Comply with company procedures.Comply with company health & safety regulations.Produce/update detailed network documentation of any installations undertakenMon-Fri 8:30am to 5pm