Job Description
You will need to be an excellent communicator, organised andthrive off providing exceptional customer services to clients, customers andstaff.Main Duties:Meeting and greeting clients, learners and employers.Maintain an update record of all academy stockMaintaining a clean and inviting reception area and overall professional looking academy.Creating and pro-actively monitoring client appointments - by telephone, in person and online.Maintaining systems of learner attendance and activity.Consulting with customers via email and/or telephone.Booking potential candidates in for drop-in sessions.Supporting the induction of new candidates on programmeAnswering telephone quickly, warmly and efficientlyWelcoming all academy visitors professionally.Promoting treatments and products to clientsEnsuring the Academy is fully stocked with all training materials and academy supplies.Ensuring the academy is presentable throughout the day and all facilities are regularly checked and .Ensuring Retail products and promotions are displayed.Taking client billsCashing up and completing necessary administration proceduresAny other adhoc duties Company Benefits:Workplace Pension SchemeFree hair and colour services