IT Technician Apprentice

Employer: STEP Academy Trust

Location: Thronton Heath, GB

Salary: £19,742

Job type: FULL_TIME

Posted: 2026-06-30T00:00:00Z

Sector: Engineering

Job Description

Weekly Hours Worked: Monday - Friday 8.00 am - 4.00 pmSTEP Academy Trust is a multi-academy trust operating a group of 20 primary schools across London and East Sussex.Specific Duties: • Acting as a point of contact for ICT issues• To support the management and maintenance of the academies’ networks• Maintenance and cleaning of computers, whiteboard and projectors• Install and maintain software systems as required• Stock control and upkeep of related records and inventory• Record all procedures and processes in detail to aid staff knowledge• Support teachers and pupils with mobile devices during lessons• Maintain internet access, websites used and grant relevant permissions• Maintain network, internet and email logins• Diagnose and resolve hardware, software and end user problems• Manage and develop use of mobile devices, including any related apps that support teaching and learning • Application of theft deterrent markings to all existing and new equipment as necessary• Undertake periodic safety checks on equipment and materials• Work with teachers to ensure ICT skills are utilised across the curriculum • Knowledge of the applications used across all year groups and within all curriculum areas; • Manage anti-virus software. The successful candidate will be required to attend training courses as appropriate, eg INSET. It is also expected that you will be able to: • Exercise confidentiality and discretion at all times• Work using your own initiative within school times • Assist school staff with resources when required • Be enthusiastic in developing own expertise and skills• Undertake any other duties as required by the ICT team• Undertake professional training and qualifications.Safeguarding commitment STEP Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check is required for this post.Personal Development Maintain a commitment to your own professional development. Be aware of changing employment legislation, new developments and innovations through the use of publications, internet and other resources. Stay informed about relevant changes and emerging themes within the sector.Commitment to Equality and anti-racism STEP Academy Trust has a strong commitment to achieving equality of opportunity in its services to the community and in the employment of people. It expects all employees to understand, comply with and to promote its policies in their own work, to undertake any appropriate training and to challenge racism, prejudice and discrimination. Commitment to Diversity Take individual and collective professional responsibility for championing the Trust's anti-racism agenda and proactively implementing initiatives which secure equality of access and outcomes. Also to commit to continually developing personal understanding of diversity. Green Statement Seek opportunities for contributing to sustainable development of the Trust, in accordance with the Trust’s Green Commitment. In particular, demonstrate good environmental practice such as energy efficiency, use of sustainable materials, sustainable transport, recycling and waste reduction. Data Protection To be aware of the Trust’s responsibilities under the Data Protection Act 2018 and GDPR and ensure compliance. Confidentiality You are expected to treat all information acquired through your employment, both formally and informally, in strict confidence. Health & Safety Every employee is responsible for their own Health & Safety, as well as that of colleagues, service users and the public. Employees should co-operate with management, follow established systems of work, use protective equipment where necessary and report defectives and hazards to management. The post holder may be required to perform other than these duties given in the job description. The particular duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility. The job description is not a comprehensive statement of duties but sets out the main expectations of the Trust.Reality Check:• Are you prepared to work hard?• Can you get to work for an 8.00am start?• Do you have a good eye for detail?We are looking to appoint an Apprentice ICT Technician to join the team at STEP Academy Trust. You will work closely with our ICT team in a supportive, mission and values driven organisation.This is a role that will see the successful candidate learning how to undertake ICT duties to ensure the continuous support of teaching and learning.The role will initially be based in South London but there will be an opportunity for the successful candidate to work with colleagues across STEP.If after looking at the Job Description and Person Specification, you would like to contribute to the continued improvement of our ICT team, we look forward to hearing from you.

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