Community Pharmacy Technician Apprentice

Pharmacy technicians are registered healthcare professionals who work as part of the pharmacy and wider healthcare team. They play a key role in supporting the safe and effective supply and use of medicines, assisting patients and service users, maintaining accurate records, adhering to legal and professional requirements and contributing to the delivery of high-quality pharmacy services.You will work under close supervision while gaining experience in the day-to-day duties of a pharmacy technician. This may include dispensing and supplying medicines, managing stock, supporting medicines optimisation, communicating with patients and healthcare professionals, maintaining records, using pharmacy systems, and contributing to the safe and efficient delivery of pharmacy services.You will also work under close supervision to develop your workplace skills and competence, while building the knowledge and skills required for your future career. The role requires professionalism, a strong commitment to patient safety and confidentiality, and a dedication to continuous learning and development.The successful candidate will be enrolled on the Pharmacy Technician (Integrated) apprenticeship standard, which includes formal study, workplace-based training, assessment of competence, portfolio development, and regular progress reviews.Duties:Support the safe and accurate dispensing, labelling, assembly and supply of medicines in line with standard operating procedures.Receive, process and check prescription information, referring queries or concerns as appropriate.Support medicines optimisation activities, which may include helping patients understand their medicines and promoting safe and effective use.Assist with stock control, ordering, receipt, storage, expiry date checking, returns and safe disposal of medicines.Maintain accurate records using pharmacy systems, electronic patient records, stock systems and other relevant IT platforms.Communicate professionally with patients, carers, colleagues and other healthcare professionals.Refer clinical, legal, professional or complex queries to a pharmacist, registered pharmacy technician or supervisor. Follow all workplace policies and procedures, including confidentiality, data protection, safeguarding, infection prevention, health and safety and incident reporting.Identify and report near misses, errors, risks or concerns in line with local procedures.Participate in regular reviews with workplace supervisors, education supervisors, assessors or training providers.Build and maintain a portfolio of evidence to demonstrate competence, knowledge and professional development.Attend training sessions, virtual learning sessions or college/provider sessions as required.Take responsibility for personal learning, time management and completion of the apprenticeship.Work within the limits of the trainee role and seek support whenever unsure.Demonstrate professional behaviours aligned with the standards expected of future pharmacy technicians.Contribute to a positive, respectful and patient-focused pharmacy environment.