Volunteer & Community Fundraising Assistant

Could you be the friendly, organised first point of contact for volunteers and people raising money to support world-leading cancer care and research? We’re looking for a Volunteer & Community Fundraising Assistant to join our friendly Community Fundraising team. This is a varied role where you’ll support volunteers and community fundraisers, respond to enquiries, help keep our records and processes running smoothly, and make sure volunteers and supporters feel welcomed, valued and appreciated. What you’ll be doing Responding to enquiries from volunteers and supporters by phone, email and in person Helping volunteers get started, including applications, onboarding, training and inductions Coordinating rotas, records and supporter activity so the team has accurate information Supporting excellent stewardship so volunteers and supporters feel appreciated Helping with fundraising materials, hospital displays, stock and merchandise activity Supporting cash handling and donation administration, with accurate records for audit purposes About you You’ll be a confident communicator who enjoys working with people and providing a thoughtful, professional service. You’ll be organised, proactive and comfortable managing a range of tasks, with good attention to detail and strong IT skills. You don’t need to have worked in a charity before. Experience in administration, customer service, events, healthcare, retail or community settings could all be relevant. What matters most is your ability to build positive relationships, stay organised and help volunteers and supporters have a great experience. About the Charity The Royal Marsden Cancer Charity raises money to save the lives of people affected by cancer, everywhere. We ensure The Royal Marsden’s world-leading nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to save the lives of people affected by cancer. Why join us? You’ll join a collaborative, supportive and ambitious team, with opportunities to learn and develop and see the impact of your work every day. What we offer 27 days’ annual leave plus bank holidays Pension scheme with employer contributions of up to 6% (increasing with service) Life insurance and employee assistance programme Enhanced family policies Subsidised canteens and wellbeing support A Sutton hospital-based office with shuttle service to and from Sutton station Inclusion matters We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences. Apply now If you’re organised, people-focused and motivated by making a difference, we’d love to hear from you.