Job Description
Installation Coordinator
Location: Near Aldermaston
A well-established and growing business is seeking an organised and proactive Installation Coordinator to join its team. This is a varied role that will see you acting as the key point of contact between customers, engineers, and suppliers to ensure installations are planned and delivered efficiently.
The successful candidate will be responsible for coordinating installation schedules, communicating with customers, liaising with engineering teams, and ensuring stock is available to meet project deadlines.
Key Responsibilities
- Schedule and coordinate installation appointments with customers
- Liaise with engineering teams to plan and manage installation workloads
- Communicate with customers regarding appointments, updates, and project progress
- Monitor stock levels and chase suppliers to ensure materials are available when required
- Manage installation schedules and resolve any logistical issues
- Maintain accurate records and update internal systems
- Handle customer enquiries via telephone and email
- Support the wider operations team with administrative tasks
- Ensure a smooth and professional customer experience from booking through to installation
Skills & Experience Required
- Previous experience within a coordination, scheduling, administration, customer service, or operations role
- Strong organisational skills with the ability to prioritise a busy workload
- Excellent communication and relationship-building skills
- Strong attention to detail and accuracy
- Confident using Microsoft Office packages, including Outlook and Excel
- Ability to remain calm under pressure and manage multiple tasks simulta
Helpful guide: Getting Into Construction: An Entry-Level Guide