Job Description
DescriptionProperty Coordinator
Kingston-on-Thames (4 days in office, 1 day from home)
37.5 hours per week
Crew Clothing Company was founded in Salcombe in 1993. Today Crewis a great British brand, and our success lies in our authentic passion forproducing great looking, well-made clothes. We now have more than 130stores and a thriving website, and the business continues to grow.
Our people are at the heart of our company. With a passion forexceptional service, and a love for our product, our team is dedicated tooffering the best customer experience – nothing is too much trouble.
Purpose of the role:
Tosupport the business by developing and managing a multi-disciplinary propertyfunction covering acquisitions, disposals, renewals, maintenance, constructionand estate management. Ensure to drive business performance, profitability andmanage all statutory obligations.
Responsibilities:
Acquisitions:
• Identifyingand procuring a pipeline of new sites ensuring their quality will embrace bothbusiness and brand;
• Identifyingand negotiating potential sites, working with retained and non-retained agentsas well as landlords and developers to create new site opportunities
• Seekingoff market opportunities proactively through own enquiries;
• Undertaking site visitsthroughout the UK, review and appraise suitable opportunities and negotiate andagree possible terms;
• Ensure all sites secure allnecessary consents – licensing planning, etc.
Maintenance:
• Deliver awell maintained environment for customers and employees and provide a customerforward service for the existing estate;
• Having responsibility for thetender, mobilisation and management of contractors for both hard and softservices, setting KPIs and SLAs and monitoring their performance against setcriteria
• Developingand implementing a reactive maintenance and preventative maintenance programme;
• Agreeingrates and service level agreements with all contractors;
• Managingthe in-house system from work being logged through to sign off of workcompleted;
• Ensuringall work and maintenance are in line with brand design standards;
• Providingmanagement reports and KPI reports to the business;
• Ensuringplanned maintenance visits and statutory testing is in place.
Estate Management:
• Proactivelymanage the existing portfolio to deliver value;
• Proactivelymanage the extensive lease expiry program including managing the store closureprocess upon exit;
• To oversee the negotiation andmanagement of rent reviews and lease renewals (including the documentation ofnil uplift reviews), in line with strict performance targets, managing externalconsultants where necessary;
• Proactively manage the estate foropportunities to re gear leases where commercially appropriate;
• Manage dilapidations claimsaggressively challenging these to secure the best possible settlement andensuring dilapidation costs are minimised;
• Manage the groups’ legal advisorson lease renewals through conveyancing and litigation process and stay abreastof changes in legislation;
• Regular store/ town visits toidentify issues and keep abreast of developments.
Key Skills & Experience:
• Ideal 3+ years’experience in a Property role or similar with both strategy and commercialexperience
• Strongknowledge of retail market & property
• Strongliteracy and numeracy skills
• Goodcommunication skills and high attention to detail
• Soundskills and understanding of basic Microsoft Office Productivity Suite (Word,Excel)
• IdealIWFM, IOSH or NEBOSH qualification