Customer Service advisor

Employer: Cactus Search

Location: Newcastle Upon Tyne, North East England, GB

Salary: £26,000 - £26,500

Job type: FULL_TIME, Work From Home

Posted: 2026-07-16T00:00:00Z

Sector: Customer Service

Job Description

Customer Service Advisor (Telephone Based) - 9am till 5pm 12 weeks months onsite Training, then Hybrid 3 days at home per week. Newcastle City Centre | £26,500 | Monday–Friday, 9–5 Join a global financial services brand in a modern, open-plan office right in the heart of Newcastle. This is a permanent opportunity from day one, perfect for someone who enjoys helping people and delivering great service over the phone. What you’ll be doing: Handling inbound customer calls Providing support, guidance, and solutions Delivering a high-quality customer experience every time What’s on offer: £26,500 salary 3 months full training onsite, then hybrid (2 days in office) 26 days holiday + bank holidays Excellent pension scheme Clear progression within a global business If you’re confident on the phone, customer-focused, and looking for a stable role with real growth potential—this could be the one for you.

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