Kitchen Supervisor

Role Details & Benefits Hours of work: Full-time 36.25 The role required flexibility to work evenings, late-night shifts, and weekends and out-of hours incidents as and when required Salary: Grade 3.14-3.16 £25,804 - £26,707 Location: University of St Andrews Students’ Association Franchise Outlet – The Red Gown. Annual leave: 30 days + 5 public holidays. This includes 2 weeks annual leave over the  Christmas period. On shift staff discount. Free staff parking. Time off in lieu for hours out with contracted hours. Staff discount scheme to local and national services. https://www.st-andrews.ac.uk/hr/employeebenefits/ Cycle to Work Scheme and subsidised local bus travel (75% discount). Access to (S&LAS) Pension Scheme with generous employer contributions.   Employee Assistance programme. About Your Union The University of St Andrews Students’ Association (aka Your Union) sits at the heart of the  Campus - recently voted as one of the leading Universities in the UK, ranked first in the UK by the  Guardian and Times/Sunday Times and with a reputation to protect. With over 11,000 members we are the primary student venue in St Andrews and support a thriving student scene with over  140 affiliated societies. We are a dynamic, student-led organisation dedicated to enhancing the student experience for  every student in St Andrews. We provide a wide range of services, including events, campaigns,  societies, support, and representation. Our mission is to empower students, support their  development, and create a vibrant campus culture. Role Overview To support, lead and motivate the team to meet sales, profit and compliance targets. To prepare,  cook and serve food while ensuring the smooth and efficient running of the kitchen, delivering  food to specification in a clean, safe and legal workplace. Key Responsibilities Operational Management Run kitchen shifts, ensuring smooth and efficient operations Ensure kitchen opening and closing procedures are followed Apply “stand back and look” (SBAL) standards across all areas Maintain presentation and organisation of the kitchen Food Quality & Service Prepare, cook and present food to company specification Deliver food within required service time targets Maintain high standards of cleanliness, quality, service, maintenance and atmosphere  (CQSMA) Respond to customer feedback and implement improvements Standards & Compliance Maintain a clean, safe and legal workplace Ensure adherence to SOPs, food safety, and company policies Record accidents, incidents, and complaints correctly Support maintenance of five-star hygiene standards Commercial & Financial Support Support achievement of sales and profit targets Assist with forecasting, cost control, and maximising sales Manage stock, portion control, and minimise wastage Complete stock checks, line checks, and investigate discrepancies Support ordering and stock availability Team Leadership & People Management Lead and motivate kitchen team members Delegate tasks and provide feedback Support recruitment, induction, and training Assist with rota management and break allocation Manage day-to-day performance and attendance Support team development and succession planning Systems & Administration Maintain administration and records in line with GDPR and policy Use systems including kitchen screens and personnel systems Stay up to date with company communications and action plans Maintenance & Facilities Report and manage kitchen maintenance issues Liaise with contractors where required Financial Responsibilities Support kitchen financial performance Control stock, portioning, and wastage Assist with stock ordering and cost control Contribute to efficiency improvements Key Outcomes Efficient and well-run kitchen shifts High-quality food delivered consistently Strong team performance and engagement Compliance with food safety and legal standards Contribution to kitchen profitability Person Specification Expected Behaviours Demonstrates leadership and teamwork Strong organisation and prioritisation Effective communication and resilience Professional and reliable Essential Experience in a kitchen or hospitality environment Strong organisational and time management skills Ability to lead and support a team Knowledge of food safety and compliance Desirable Previous supervisory experience Exposure to stock control and kitchen operations Participation in leadership training Organisational Values A commitment to put students at the heart of everything that the Students’ Association  does. A commitment to equity, diversity and inclusion and an ability to turn this commitment  into real change for under-represented groups. A commitment to a positive workplace culture which is friendly, approachable and open  to listening. Commitment to operational excellence. Focus on teamwork and collaboration. Dedication to customer experience and service quality. Inclusivity and Accessibility The University of St Andrews Students’ Association is committed